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I'm sorry about the issue. Can you please confirm if your Dell Inspiron 660 computer has Windows 7 (or 8 or 8.1 or 10, etc.)?
Does it show a name or username at the password ***** login screen?Does it show an email address at the password ***** login screen? If yes, do you recognize that email address? If yes, are you currently able to access that email address or not?Please reply at the box below. Thank you.