How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My name is **********. my telephone no. is **********. I

Customer Question

My name is **********. my telephone no. is **********. I purchasd a Dell
Inspiron 660 serial# ********** sku ********* on nov. 5, 2013
I need tohave my password ***** please. I went to geek squad @ best by thismorning
they told me you would send me new password ***** can you help me???
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please confirm if your Dell Inspiron 660 computer has Windows 7 (or 8 or 8.1 or 10, etc.)?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen? If yes, do you recognize that email address? If yes, are you currently able to access that email address or not?
Please reply at the box below. Thank you.

Related Computer Questions