For Online Computer Support, Ask a Computer Technician
Hi there and welcome
Can you tell me please how you access your email account? Via your internet browser? And which one? eg: Internet Explorer?
How exactly do you mean you have to log in? You mean it asks you for the password ***** be entered?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Mike, I am not sure if you read the entire message I sent to you, but I explained its optional else we continue here....
Can you please then let me know the answer to my question, which I repeated below.
youll need to go here to do that Mike