I'm sorry about the issue. Please download and install the Dell V525w All-in-One Wireless Inkjet Printer driver / software for Windows 10 at the Dell website below:
; there, click on Download File to download and install.
; (if needed, also download at http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=FMJV6)
Please reply at the box below to continue troubleshooting. Thank you.
I'm sorry for the confusion. Please allow me to clarify. The additional $9 is only optional; it is for remote support, which I would connect remotely to your computer and do all the troubleshooting steps for you. If you do not want that, then you can just follow my instructions above (did you see / try my solution?). Or I can reduce the extra remote support fee to $5, or I can even waive it for you; I can connect remotely to your computer and fix this issue quickly for you without any additional charge.
Please let me know your option. We will make sure you will be satisfied at the end; we guarantee our service, so don't worry. Please reply at the box below. Thank you.