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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer locked up and wiped out my password.

Customer Question

my computer locked up and wiped out my password.
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What is the error or message when logging in your computer?

What's the model of your computer?

Can you please confirm it has windows 7 (or windows xp, vista or 8 or 10, etc.)?

Is it Windows password ***** BIOS / Setup password?

Does it show a name or username at the password ***** login screen?

Please reply at the box below. Thank you.