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Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2443
Experience:  4+ yrs of Hardware & Software Troubleshoot exp
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The sound on my HP Pavilion dm3-1130us Entertainment

Customer Question

the sound on my HP Pavilion dm3-1130us Entertainment Notebook PC, quit working after windows 10 was installed. I have tried to update the driver and change sound cards but it still doesn't work.
Submitted: 11 months ago.
Category: Computer
Expert:  Satchi replied 11 months ago.

Hi Welcome to Justanswer ..

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=380bdacb-f15c-44a3-837d-74105304d8fa

and then click on I agree button .

After that click on Download link to download a file and run it

Customer: replied 11 months ago.
Connecting now
Expert:  Satchi replied 11 months ago.

ok Let me connect ..

Customer: replied 11 months ago.
OK
Expert:  Satchi replied 11 months ago.
Customer: replied 11 months ago.
Computer stiill opening
Expert:  Satchi replied 11 months ago.

ok

I see

Customer: replied 11 months ago.
I typed it in but got an error message, is there a hot link I can hit on your site to get there?
Expert:  Satchi replied 11 months ago.

You can rate the solution now .

Thanks

Satchi