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I'm sorry about the issue, Please try to Run System Restore From Safe Mode, restart your computer and press F8
before the Windows logo appears. You can also make the system go into Safe Mode by typing msconfig in the Start search box and enabling Safe Boot in the Boot tab.
If you still can’t get System Restore to run properly, type Disk Cleanup in the Start search box, right-click on the first item and choose Run as Administrator. Now click on More Options, and then on Clean up.
once it finish, try the system restore again.
Let me know the results please
Please try one of these solutions and let me know the results :
1-First If you’re running an antivirus software, disable it. In most cases, the System Restore did not complete successfully error appears because an antivirus program is already running on the computer and System Restore is trying to use a file that’s also being used by the antivirus.
2-Check System Protection settings :
3-Run clean boot :
4-Run sfc : The sfc utility will report any corrupt system files that can be the cause for the System Restore did not complete successfully error.
Hope this help
Do you have windows 7 installation disc please?
are you there, do you still need help please?
I fear I am not making progress with this case, and cannot necessarily deliver what you are seeking,so I must Opt Out, with sincere regrets. If and when another Expert takes up the case, you ought to receive a notification email.
system restore does not always work. It is a very intricate process that depends on the restore service keeping track of each incremental change that you made. Once one of them is lost or corrupted it wont work at all and you cant make it work. The best that you can do is start it up again so it works in the future.
I am sorry but that is just the way it is. once that thing goes bad you wont ever get back an old restore point. Even the part about the anti virus interfering is just a microsoft cop out to avoid responsibility. turning the anti virus off wont make it restore though it might help it work in the future.
If you want to go over what the actual problems are that would have bee fixed by the restore i might be able to help you find another way to deal with them