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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17521
Experience:  5 years as Network Admin, 10+ years of IT support
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My tomtom will donload map. message is no maps found I

Customer Question

My tomtom will donload map. message is no maps found I bought this in november Factory outlet store wont warenty it. what can i do I have tried to re download it wont. I haven't even used yet.
Lewis
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Carlamere replied 1 year ago.

Hello - Please do a hard reset and try again.

To Reset your device. Press and hold the On/Off button until your device restarts. This can take more than 20 seconds. Depending on your product type you may or may not hear drums

Expert:  Jason Carlamere replied 1 year ago.

Hello - I am glad that you were able to successfully restart your device and download your maps. If you have any future problems please let us know.

Expert:  Josh replied 1 year ago.

Hi,

How long ago did you purchase the TomTom?