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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I installed windows 10 and went back to windows 7. Now my

Customer Question

I installed windows 10 and went back to windows 7. Now my pavilion g7-1260us notebook pc does not recognize wifi. Tried installing new drivers but nothing seems to work.
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
I just want to fix the wifi on my laptop. I dont want a mothly trial.
Expert:  Jason Jones replied 1 year ago.

I understand. You do not need any monthly trial. You can ignore that advertisement. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Customer: replied 1 year ago.
I thought it was $18. How do I get a refund processed of the $5. Should have never started this process.
Expert:  Jason Jones replied 1 year ago.

It is $18. I can send up the refund of your $18 or I can continue with the remote. What is your choice?

Customer: replied 1 year ago.
Why does it say $45 next to accept this offer which you want me to click on accept this offer. This is confusing, misleading
Expert:  Jason Jones replied 1 year ago.

I don't have control over the advertisements that they put on the pages. I am asking if I can remote in and fix this for you for the original cost.

Customer: replied 1 year ago.
Go ahead and process the refund
Expert:  Jason Jones replied 1 year ago.

Done. Thank you.

Customer: replied 1 year ago.
OK
Expert:  arsufi2002 replied 1 year ago.

Dear *****t,

Your refund is on process.

Do you mind having service at just 25$ ..

I am Fiyaz, one of the expert in computer category. You can ignore other messages that offer services.

Let me know you are ready for this

Thanks

Expert:  arsufi2002 replied 1 year ago.

waiting to hear from you