How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Barun Your Own Question

Barun
Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
12615041
Type Your Computer Question Here...
Barun is online now
A new question is answered every 9 seconds

I just got a msi gaming note book from Amazon and it won't

Customer Question

I just got a msi gaming note book from Amazon and it won't reset right it makes it to 68% and stops that's all I can get it to do can you fix it and about how much money,and when .
Submitted: 11 months ago.
Category: Computer
Expert:  Barun replied 11 months ago.

Hi, and thank you for asking your question.

First off, please press and HOLD down the Power button on the laptop for atleast 15 seconds (until it switches off completely with a tick sound.)

Next, press the Power button one more time - does it boot up all right this time?

Please reply back using the box below. Thank you.

Expert:  Barun replied 11 months ago.

.