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Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Please go to settings, tap general, scroll down and tap restrictions
Tap enable restriction and enter a passcode.
Now turn off the Restrictions for your apps: i.e. mobile banking, docuscan
Let me know the results please
Has everything worked out, do you still need help please?
My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Do you have the iPhone restrictions set on enable?