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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9250
Experience:  Computer Technician
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Why does my iphone6 say that it is restricted or unavailable

Customer Question

Why does my iphone6 say that it is restricted or unavailable when I try to use with another app, i.e. mobile banking, docuscan, etc.
The camera works fine, but not with apps.
Thank you.
Tom
Submitted: 11 months ago.
Category: Computer
Customer: replied 11 months ago.
Where is the answer?
Expert:  Mr.Med replied 11 months ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please go to settings, tap general, scroll down and tap restrictions

Tap enable restriction and enter a passcode.

Now turn off the Restrictions for your apps: i.e. mobile banking, docuscan

Let me know the results please

Thank you

Expert:  Mr.Med replied 11 months ago.

Has everything worked out, do you still need help please?

Thanks

Customer: replied 11 months ago.
No, this did not work. TM
Expert:  Randy Computer Tech replied 11 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you have the iPhone restrictions set on enable?