I'm sorry about the issue. Is this issue occur on a particular website or program, etc.?
Is the clock / date / time on the computer correct?
Do you have windows xp, vista, or 7, or 8, 10?
Please reply at the box below. Thank you,
Does this issue occur when using a particular Internet browser, such as Microsoft Edge, Internet Explorer, Firefox, Chrome, etc.?
Please reply at the box below. Thank you.
Thank you. Please try the following:
- If that does not work, please download and install Firefox internet browser at the website below:
; keep all default options during installation and import
, then close Internet Explorer
, then open Mozilla Firefox program, and go to your office server website in Firefox program, and see if it works fine in Firefox.
Please reply at the box below to continue troubleshooting. Thank you.
You can get back to me via the View Answer / View Response link in the email message from JustAnswer / Viet in your email. And/or at the JustAnswer.com website.
Please reply at the box below on this web page below later to continue. Thank you.
-If it still does not work, please disconnect the power cord(s) from the Internet modem/router device(s) for a few minutes, then re-connect, then wait a bit, and check.
- If all fails, please press at the same time the two keys Windows and R on the keyboard, then type rstrui then click OK, then Next, and restore the computer to any date before this issue first occur and check.
- If needed, try Solution #2 again to download and install the Firefox program and use it and check.
When you are available, please reply at the box below to continue troubleshooting. Thank you.