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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Toshiba External Hard Drive - I need to install to my new

Customer Question

Toshiba External Hard Drive - I need to install to my new computer. However, I have lost pass word. Can you help?
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
How long do I need to wait for the simple question?
Why do I need to pay for this simple question?
Customer: replied 1 year ago.
Toshiba brand was a symbol of trust for their product. I am disappointed.
Expert:  Robert M. replied 1 year ago.

what is the model number of the drive

when you say password ***** you mean that the drive was encrypted and you forgot the key ?

is there anything on the drive that you want to save or would you be happy if we wiped it out and you could install it as a new clean drive ?