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Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.When did the problem start?May I start a remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin
Might be a little difficult to diagnose properly without seeing what happens - I will need a little bit more information.What browser and operating system are you using?Have you got a firewall and anti virus running?
How about the browser?
Your phone? I'm asking about your web browser on the financial computer
I am not requesting you to talk to me by phone - I am simply asking what browser you use on the computer in question
That's your operating system - the browser is the program you use to access websites.I don't think I will be able to help you without a remote connection - if you would like to continue by chat I can opt out and open your question to other experts - would you prefer that?
No problem - we can continue at another time.Hope you're enjoying your weekend!Martin