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Pete
Pete, Computer Engineer
Category: Computer
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Experience:  CISCO certified, Microsoft proficient, computing expert.
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How can I get my I-cloud pictures back? I lost all of them

Customer Question

How can I get my I-cloud pictures back? I lost all of them after I downloaded windows 10!!
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.

Hi there,

To fix this, you will need to reinstall iCloud.

First, log off iCloud and then Uninstall it.

Reboot your computer, then before reinstalling iCloud, delete the folder from: /users/'your-user-name'/pictures/iCloud Photos. Create a new folder up one level at: /users/'your-user-name'/iCloud Photos.

Install iCloud again.

Log in to iCloud through the control panel, and set it up again using the new location for the iCloud photos, and Reboot again

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Let me know if you would like remote assistance with this.