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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep getting a pop up message to enter my user name and

Customer Question

I keep getting a pop up message to enter my user name and password ***** the following server. Can you please help me?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you mean your email is not working?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

If you test going to your email website, if available, are you able to sign in your email account there?

When you are available, please reply at the box below to continue. Thank you.

Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

Do you still require assistance with this issue?

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.