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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I can't sign on. Tried everything

Customer Question

I can't sign on. Tried everything
Submitted: 12 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 12 months ago.

Hi,

I'm sorry about the issue. What are you trying to sign in? Is there any error or message?

What exactly have you tried?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can you please confirm you have Windows XP (or windows vista, or 7 or 8 or 10, etc.)?

Please reply at the box below. Thank you.

Customer: replied 12 months ago.
User id not recognized, password ***** recognized. Called to get security number, didn't work. I think Tell him I'm interested. Need a brochure listing the extrasI need to start a new account. Help!
Expert:  Viet - Computer Tech replied 12 months ago.

What kind of account is it? What website, etc.? Please let me know. Thank you.

Expert:  Viet - Computer Tech replied 12 months ago.

Let me open the issue to an expert who can call you. Thank you.

Expert:  Robert M. replied 12 months ago.

we need a lot more information from you in order to even know what website you are having a problem with and who "he is" and what brochure etc.

I can get you my phone number and you can talk to me to sort it out if you want.