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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My PC with Windows 10 cannot stay connected to my WiFi. I

Customer Question

My PC with Windows 10 cannot stay connected to my WiFi. I have no problems with any other device linked to my
WiFi.
Submitted: 11 months ago.
Category: Computer
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What have you tried so far to get the wifi issue fixed?

Customer: replied 11 months ago.
As I mentioned, I've re-set (turned on and off) my router and gone through all the possible troubleshooting steps.
Customer: replied 11 months ago.
Are you a Microsoft person? I think I should speak with Microsoft.
Customer: replied 11 months ago.
please tell me how to get my money refunded. I will not pay to repair something that's a Windows problem.
Expert:  Michelle replied 11 months ago.

We are not Microsoft. We are www.justanswer.com

Customer: replied 11 months ago.
OK. Please refund me and I'll contact Microsoft. It's their problem with Windows 10.
Customer: replied 11 months ago.
I'm expecting a refund for both the $5 and the $31. I did NOT sign up for this.
Thank you and goodbye!