Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Please open this link https://www.google.com/accounts/recovery/
and follow the onscreen instructions
Let me know if you need any further help
Has everything worked out please?
Do you still need help, if you need any further help please reply back to me
Your satisfaction is my top goal.If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. if you still need help, please reply back to me and i will gladly continue to help you
Note : Only Rate answer after you are 100% Satisfied. Please do not rate an answer as poor or bad service , if you are not satisfied. if we cant help you solve the issue you will be entitled to a full refund.
I hope this answers your question if so kindly rate my answer positively so I can get paid my time and help.
if you still need help, please reply back to me and i will gladly continue to help you.
Thank you very much