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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35792
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Can I get a driver to load my HP 8500Jet Pro A909 10. I am

Customer Question

Can I get a driver to load my HP 8500Jet Pro A909 for Windows 10. I am trying to set up my printer on my computer after having to do a complete recovery but since I now have Windows 10 instead of Windows XP I get an error message that my operating system needs a new driver in order to set the printer up.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do not use the old printer CD disk. Please download and install the latest printer driver / software for your Windows 10 computer at the HP website below:

http://support.hp.com/us-en/product/HP-Officejet-Pro-8500-All-in-One-Printer-series---A9/3752454/model/3752455/drivers

Please reply at the box below to continue troubleshooting. Thank you.

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