Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I assume that merge operations worked successfully before the reinstall placed Hotdocs data files on the D: drive.
- Did you uninstall Hotdocs, and then restart your computer, before reinstalling it? that might be needed, to completely unconfuse the varying possible references to C: data files and D: data files.
- How large is the D: drive? if larger than certain limits, operations involving it might be obstructed. Can you test whether Hotdocs operations work with it (not involving WordPerfect) ? that would be advisable.
- Also test whether operations that involve WordPerfect alone work with the D: drive involved in any fashion. Just in case the D: drive *is* indeed too large.
(From the last two tests, if one fails and the other doesn't, a pattern of fault might emerge indicating which of the two programs is having the severer trouble.)
- A last thought: if the merge operation involving both Hotdocs and WordPerfect used to work before the reinstallation, then it is probably the reinstallation of Hotdocs that produced the problem, and Hotdocs is more likely to be at fault.
Good. I'm sorry if you didn't see my response sooner (though I suspect it wasn't my doing at all.)
Let me know how it goes, at your convenience. Meanwhile, have a good Advent and Christmas season. Thanks.