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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Some malware has invaded my computer. Chinese text appears

Customer Question

Some malware has invaded my computer. Chinese text appears repeatedly. at first it was labeling itself the "ten cent technologies" What do I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does this issue occur in a particular program when you open / use it, like in Internet Explorer program? Or does it appear everywhere? Or does it come up automatically when you turn on the computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I would like to test my other prograrms before proceeding further. I will be back with more precise description of the problem.
Expert:  Viet - Computer Tech replied 1 year ago.

OK, please reply at the box below later and let me know. Thank you.

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