I'm sorry about the issue. Does this issue occur in a particular program when you open / use it, like in Internet Explorer program? Or does it appear everywhere? Or does it come up automatically when you turn on the computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
OK, please reply at the box below later and let me know. Thank you.