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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have a documate 515 but have lost the key number. What can

Customer Question

I have a documate 515 but have lost the key number. What can I do to connect to a new computer?
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing JustAnswer.com
I have reviewed your question, and just want you to know, that I am working on an answer for you. In my searching for your answer, it may happen that I will need more information from you and I may reply back to you before giving an answer. Please check back often.

Expert:  Quiksilver07070 replied 1 year ago.

The software that came on the disc does NOT have drivers for WINDOWS 8, and so it wont work.....so its basically useless now.

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Dont worry, you can still use the documate 515, but you will have to DOWNLOAD the driver from the website, and then install and test it.

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I can do this for you if you like.....with a REMOTE SESSION.