How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask arsufi2002 Your Own Question
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1224
Experience:  MCSE, RHCE, IBM System X Server Certified
50085326
Type Your Computer Question Here...
arsufi2002 is online now
A new question is answered every 9 seconds

I cant activate Windows 10

Customer Question

I cant activate Windows 10
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

By the way,

Do you have Windows 10 product key in hand or upgraded from Windows 8 or 7?

Please reply

Expert:  arsufi2002 replied 1 year ago.

Dear *****,

I am still waiting for your reply

Thanks

Customer: replied 1 year ago.
I do not have the product key
Customer: replied 1 year ago.
I downloaded it on line.
Expert:  arsufi2002 replied 1 year ago.

Hi,

Thanks for your reply.

Does that mean you are upgrading from Windows 7 or 8. I wish to share some points which you might clear your doubts.

If you intention is fresh Windows 10 installation then it requires Windows 10 product key. You should either get it from online store or from local store available at your location. I can help you get it from online store.

Click below link if you wish to purchase Windows 10 product key

http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-10-Home/productID.319937100

If you have a system with Windows 7 or 8 with a valid product key, Microsoft permits upgrading your system to Windows 10 at free of cost. You may just run the upgrade tool in Windows 7 or 8 which will perform Windows 10 upgrading process. The thing we should note is we are not permitted to directly install Windows 10 by entering Windows 7 or 8 product key, it should be upgraded from Windows 7 or 8 platform using upgradation tool.

If you still have query, please feel free to ask. I am glad to assist you.

(If i have answered your question, please click on STARS to rate my service)

Regards,

Fiyaz

Expert:  arsufi2002 replied 1 year ago.

Dear sir,

Did above suggestion help?

I wish to hear from you.

Regards,

Fiyaz