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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a 6 year old dvd player and it won't load the disc

Customer Question

I have a 6 year old dvd player and it won't load the disc proper;y, after several minutes of "loading" it changes to "bad disc", which it isn't of course as I try out new ones to be sure. How do I fix this problem.
Submitted: 12 months ago.
Category: Computer
Expert:  Maurice replied 12 months ago.

hello, my name is ***** ***** i'll try to help you with this issue. it's most likely some dust/dirt on the laser lens, the easiest would be to clean it with some type of cotton buds or similar. does the laser come out with the tray, or is it slot loader? regards, maurice