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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10 won't install when trying to download.

Customer Question

Windows 10 won't install when trying to download.
Submitted: 12 months ago.
Category: Computer
Expert:  arsufi2002 replied 12 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 12 months ago.

Are you installing or downloading Windows 10?

Expert:  arsufi2002 replied 12 months ago.

Hello

Customer: replied 12 months ago.
Will not install.
Customer: replied 12 months ago.
My account says the bill is paid. $48.00
Customer: replied 12 months ago.
When will I get a response to my last answer to your question?
Expert:  arsufi2002 replied 12 months ago.

Hi,

I am back now..

I don't know which procedure you performed for upgradation..

Please find below link and let me know you have performed the task that way. If not i request you to perform the way it suggested there

http://www.howtogeek.com/225048/how-to-upgrade-from-windows-7-or-8-to-windows-10-right-now/

Windows 10 upgradation Tool

https://www.microsoft.com/en-us/software-download/windows10

Update status

Thanks

Customer: replied 12 months ago.
Hi,
When I clicked on the last step to install windows 10, it went through the whole procedure and the final window said could not install as it failed.
Murray
Expert:  arsufi2002 replied 12 months ago.

I shall connect you after 1 hr..

I shall start a remote session and check issue

Thanks

Fiyaz

Customer: replied 12 months ago.
Thanks.
I have to leave my home and computer at noon central standard time in Manitoba , Canada, and will not be back until 5 p.m.
It is 10;00 A.M.here now. Will we have enough time this a.m. to do this.?
Murray
Expert:  arsufi2002 replied 12 months ago.

ok,

Leave a message when you are back

Thanks