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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35243
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I am installing the free windows 10 update,after i

Customer Question

i am installing the free windows 10 update,after i downloaded it began looking for updates and has now been doing that for over 4 hours
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please press and hold the Power on/off button on the computer for about 10 seconds, then it should power off. Then turn it back on and check.

Please reply at the box below to continue troubleshooting. Thank you.