I'm sorry about the issue. I'm an independent computer tech; I will help you with this.
You can remove Windows 10 within 30 days of installing it. Please do the following for removing Windows 10:
- Click on the Start button (which is the windows logo icon at the bottom left of the computer's screen), then click on Settings, then click on Update & security, then click on Recovery, then there, you can select the option to go back to your previous Windows version.
Please reply at the box below to continue troubleshooting. Thank you.