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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Microsoft windows and I am locked out of my computer.

Customer Question

i have Microsoft windows and I am locked out of my computer. Password ***** not let me in. What can I do or what needs to be done to correct this issue?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when logging on your computer?

Was the password *****?

Was there any change recently to your computer that may have caused this issue?

What's the model of your computer?

Can you please confirm it has windows vista (or windows xp, or windows 7 or 8 or 10)?

Are the CAPS lock key and NUM lock key on or off on the keyboard?

Please reply at the box below. Thank you.