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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3285
Experience:  Computer Repair Technician 5+ Years
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Im getting a pop up message that says i have a virus it says

Customer Question

Im getting a pop up message that says i have a virus it says to call 1-888-392 8417 . An indian lady comes on the line and wants to charge me 20 dollars to remove. I told her no. needless to say she hung up. now what do I do.
Submitted: 1 year ago.
Category: Computer
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

It sounds like you may have a malware/spyware issue.
Please download and run Malwarebytes; a free malware/spyware scan and removal tool.
Please click https://www.malwarebytes.org/
Click Free Version Download on the left.
Please Update and then run a Quick Scan and Delete any Malware/Viruses.
It should take 25-35 minutes to complete.
Once it is done, please let me know if the popup is gone.

Expert:  Cory replied 1 year ago.

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