I'm sorry about the issue. How did you change the password?
Are you still able to sign in your AOL email account at the AOL website www.aol.com?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, and please do the following in order to connect remotely with me:
Please reply at the box below. Thank you.
No, this web page will still open; you can always reply back to me at this web page. Thank you.
Thank you for the remote support session. Per our conversation, tomorrow evening, please try signing your AOL account in the iPhone and computer, and check. We can continue tomorrow. Thank you for your patience.