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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a HP COMPUTER window 7 that I am trying to upgrade to

Customer Question

hi I have a HP COMPUTER window 7 that I am trying to upgrade to window 10, but it is telling me that it is not compatible can you help
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

what is the make and model number of the computer you want to upgrade to windows 10.

Customer: replied 1 year ago.
hp pavllion slimline hp s5000
Customer: replied 1 year ago.
do you have a number that I can call
Customer: replied 1 year ago.
i will like you to tell me what the problem is
Expert:  Michelle replied 1 year ago.

i am checking the configuration of the computer and will let you know if this can be upgraded to windows 10 or not.

Expert:  Michelle replied 1 year ago.

let me know how did you try to initiate windows 10 upgrade on you hp computer?