Hi there and welcome
Click Start, type in MSCONFIG and press enter.
Click on the Startup Tab and click Disable All.
Click on the Services Tab and click "Hide All Microsoft Services"
Then click Disable All
Click ok, restart and let me know if you still have the problem please.
You need to click Start and type it in there, in the search and programs box, not here in your web browser... but exactly as per the instructions I gave
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
yes, then you press enter.
Page cannot be displayed error would only happen when you do it in your web browser.
I am also sure I can get my program to run for you as long as it has internet, it is not logmein.
And it says page cannot be displayed? After you press enter
ok, very strange, you can accept the offer so I can do this, and if I cannot connect to your computer I will issue a refund
Does this sound fair Robert?