I'm sorry about the issue. Please try the following fix:
- Right-click on the Start button (which is the Windows logo icon at the bottom left of the computer's screen), then click on Control Panel
, then open System and Security / System, and note if your System type is 32-bit or 64-bit.
, then open Control Panel again, then open Programs / Programs and Features, and note your Bitdefender program type there, such as Bitdefender Antivirus or Bitdefender Internet Security or Bitdefender Total Security etc.
, then go to the website below:
, then there, download and install the uninstall tool there in order to uninstall Bitdefender first
, then at the same website, download / reinstall your Bitfender program.
Please reply at the box below to continue troubleshooting. Thank you.