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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35767
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Update my browswer

Customer Question

Update my browswer
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please try the following fix:

  1. Close all Internet Explorer windows / websites for now.
  2. Click Start , and then click Control Panel.
  3. Open Network and Internet, open Internet Options.
  4. Then click on Delete and delete only temporary internet files.
  5. Click the Advanced tab, and then click Reset.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. Then close.
  8. Then open Internet and check.

- If that does not work, please download / update Internet Explorer browser at the website below:

http://windows.microsoft.com/en-us/internet-explorer/download-ie

- If that still does not work, please download and install the Google Chrome browser at the website below:

https://www.google.com/chrome/

; keep default options during installation, and skip / cancel the google account prompt when prompted

, then close Internet Explorer, then open Google Chrome program, and use Google Chrome for Internet / websites and see if it works fine in Google Chrome program.

Please reply at the box below to continue troubleshooting. Thank you.