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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31124
Experience:  Over 20 years of consulting to the IT industry
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I recently installed Win 19 in my other computer. However,

Customer Question

I recently installed Win 19 in my other computer. However, it doesn't recognize the password ***** I thought was correct for accessing my computer. I am not able to sign on and I can't use my computer. How can I find out what password ***** permit me to sign on?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

You need then to reset your password ***** the account you used on the computer.

From a working computer, click on this link

https://account.live.com/resetpassword.aspx

Enter in the same ID you used on the computer

Reset the password ***** once done use this new password ***** your computer and it should then accept it

Let me know the results please.

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