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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have "ordered" 15 Christmas ornaments from this website.I

Customer Question

My name is Linda *****...I have "ordered" 15 Christmas ornaments from this website.I DO have a new VISA card and I'm not able to change the card number on this account.What to do? I am not very "computer literate". Thank youo
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

Can i start a remote session with you as it helps to analyze issue more efficently

Expert:  arsufi2002 replied 1 year ago.

If you are ready please download and install tool from below link

http://www.justanswer.com/remotedesktop/join.aspx?Session=def8e489-6915-4263-9116-3e8ea89b72be

Procedure:

1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Customer: replied 1 year ago.
Cancel this entire order!! - 15 Christmas ornaments.. I have NEVER had such poor & costly customer service
***** ***** .
Expert:  arsufi2002 replied 1 year ago.

Dear mam,

I don't know what made you to say that.

You don't have to pay anything. You may just answer to my queries

Let me know your issue has resolved or not