How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have "ordered" 15 Christmas ornaments from this website.I

Customer Question

My name is Linda *****...I have "ordered" 15 Christmas ornaments from this website.I DO have a new VISA card and I'm not able to change the card number on this account.What to do? I am not very "computer literate". Thank youo
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.


My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

Can i start a remote session with you as it helps to analyze issue more efficently

Expert:  arsufi2002 replied 1 year ago.

If you are ready please download and install tool from below link


1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Customer: replied 1 year ago.
Cancel this entire order!! - 15 Christmas ornaments.. I have NEVER had such poor & costly customer service
***** ***** .
Expert:  arsufi2002 replied 1 year ago.

Dear mam,

I don't know what made you to say that.

You don't have to pay anything. You may just answer to my queries

Let me know your issue has resolved or not

Related Computer Questions