Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
I cannot see your first question. BUT if it was asked on this site, then you will need to speak to billing on***@******.*** who will be able to assist with the billing. If you obtained assistance, from another company then you will need to contact them. Please click the link below and run/open the downloaded program. https://secure.logmeinrescue.com/R?i=2&Code=616441
You will need to contact billing on***@******.*** for assistance with billing/refund. I can only assist with the technical issue.
Please run/open the downloaded program.
New link: https://secure.logmeinrescue.com/R?i=2&Code=300810New Code: 300810
It is possible but i will not be able to call. When you submit the call request as displayed on your screen, it will open up to other experts who may call or opt in. Can you disable McAfee so we can try again?
It has to be disabled temporarily if this program needs to run, otherwise it will keep blocking and time it out. The new code is: 678376
Thank you for letting me know that your issue has been resolved.