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Andy, Computer Consultant
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Quick books payroll online ... When I click the "run

Customer Question

Quick books payroll online ... When I click the "run payroll" tab the screen goes blank
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working previously? When did this issue first occur?

Does the whole computer go blank? Or does only the quickbooks page go blank?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

If you have another computer or device, does this issue occur on it also?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,