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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35226
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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What happened to my files when Windows 10 was installed? If

Customer Question

What happened to my files when Windows 10 was installed ?
If I go back to Windows 7 will I get my files back or were they deleted by installing Windows 10 ?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. All your files will be kept. If you go back to Windows 7, all your personal data files will stay. If needed, make sure you don't use click on shortcuts of files, but open your files directly in your folder, such as in Documents or Pictures folder, etc.

Please reply at the box below to continue troubleshooting. Thank you.