How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shefin Your Own Question

Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 4922
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
15907069
Type Your Computer Question Here...
Shefin is online now
A new question is answered every 9 seconds

I have a small rectangular box on the lower right corner of

Customer Question

I have a small white rectangular box on the lower right corner of my screen.
How do I get rid of it.
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can you send me a picture of it?

Thank you.

S H E F I N

Customer: replied 1 year ago.
will try to do that.
Not sure how
Customer: replied 1 year ago.
I took screen shot, now what?
Expert:  Shefin replied 1 year ago.

Hi,

Please add the picture to it using the paperclip sign.

Can i access your computer remotely and check the issue?

Thank you.

S H E F I N

Customer: replied 1 year ago.
I think I just added a picture file.
Customer: replied 1 year ago.
Was that right? Can you see the problems - 2 small rectangular boxes near the bottom right of my screen?
Expert:  Shefin replied 1 year ago.

Hi,

Can you just restart the computer and check if the issue persists?

Thank you.

S H E F I N

Customer: replied 1 year ago.
If I do that, will I lose connection with you?
Expert:  Shefin replied 1 year ago.

Hi,

Please come back to the same justanswer web link. or check your email for reply from justanswer and come to the conversation.

Thank you.

S H E F I N

Customer: replied 1 year ago.
ok
Expert:  Shefin replied 1 year ago.

Hi,

Please be back and let me know the response.

Thank you.

S H E F I N