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IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3133
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I upgraded from Windows 7 to Windows 10. I hated the minute

Customer Question

I upgraded from Windows 7 to Windows 10. I hated the minute I did it. Everyday I follow the instructions to downgrade within the 30 days. It will not let me do it. How an I get rid of Windows 10 and get back Windows 7?
Submitted: 1 year ago.
Category: Computer
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

Please tell me how you attempted to downgrade to Windows 7 and what error message you get.

Thanks,

IT Miro

Customer: replied 1 year ago.
I went to every site including Microsoft on the Internet and followed the instructions. I would never get the window that said return to Windows 7 or whatever.
Expert:  IT Miro replied 1 year ago.

Here are the instructions:

1. First, go to the Windows 10 logon screen. To do that, just restart the computer

2. Once you see the logon screen, do not select your user name or type anything, but look in the bottom right corner of the logon screen. You should see 3 icons. If you don't see any icons, then just click anywhere on the logon picture and then check again

3. Click on the power icon and then press and hold down the Shift key, and while still holding, click on Restart

4. Continue to hold down the Shift key until you see the Choose an option screen

5. On that screen, click on Troubleshoot

6. On the next screen, click on Advanced options

7. You can now select Go back to the previous build

8. The computer will restart. Follow the instructions to proceed with the downgrade

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Let me know the results.

Customer: replied 1 year ago.
Thank you very much. I will try this as I have not done that.
Expert:  IT Miro replied 1 year ago.

Take your time and let me know if it worked.

Customer: replied 1 year ago.
My computer is restarting but very slow so I will contact later. Thank you. Lynda
Expert:  IT Miro replied 1 year ago.

No problem.

Customer: replied 1 year ago.
Thanks.
Expert:  IT Miro replied 1 year ago.

Hello again!

May I know if you were able to follow the instructions in order to revert to Windows 7?

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.

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