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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Every time I try to get into google the screen goes, I have

Customer Question

Every time I try to get into google the screen goes white,
I have an apple and cannot open face book.
The rainbow circle just spins.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Can you please click on the Apple logo / menu, then click on About this Mac..., then tell me your Mac OS X version, i.e., 10.6, 10.7, 10.8, 10.9, 10.10, etc.?

What is your Internet browser application, such as Safari, Firefox, Chrome, etc.?

Besides the issue with google and facebook, are other websites that you go to working fine?

Please reply at the box below. Thank you.