I'm sorry about the issue. Was it working previously? When did this issue first occur?
Please try this fix:
- If that does not work, please download and install the Google Chrome program at the website below:
, keep default option during installation, and when skip / cancel the Google account sign-in page when prompted
, then close Internet Explorer program
, then open Google Chrome, then go to the website pureplay.com in Google Chrome and sign in and see if it loads fine in Google Chrome program.
Please reply at the box below to continue troubleshooting. Thank you.