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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31326
Experience:  Over 20 years of consulting to the IT industry
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Google Translating of websites does not work on my computer.

Customer Question

Google Translating of websites does not work on my computer. We have done what googles sugest to solve this problem. What more can we do?
I have Internet Explorer
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please what happens when you try to translate a website?

And which website are you trying to translate?

Please let me know.

Customer: replied 1 year ago.
All websites in general from French and Spanish.Googles try to translate but the sign goes around and didnt work at all.
Expert:  Richard replied 1 year ago.

Thanks

Which internet browser are you doing this in?

Customer: replied 1 year ago.
Internet Explorer 8
Expert:  Richard replied 1 year ago.

Thank you

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart the computer and tell me if it now translates please.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Customer: replied 1 year ago.
We will try by ourselfes. Thank you.
Expert:  Richard replied 1 year ago.

No problem at all!

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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