I am the person that will be helping you today.
It looks like you have the compatibility mode or admin mode enabled. Please, follow the instructions below to solve your problem.
- Right click the Google Chrome icon that you double click to open Chrome and choose Properties
- Click the Compatibility tab
- Uncheck the top checkbox for compatibility and uncheck the bottom box for running as administrator.
- Click Apply & Click Ok.
- Run Chrome again. All should be good.
If you need more help, I can remote in and do this for you.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again, - Jason