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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not seem to get to the command screen. all it does is

Customer Question

I can not seem to get to the command screen. all it does is reboot
Submitted: 1 year ago.
Category: Computer
Expert:  buckt85 replied 1 year ago.

Do you have any external hardware plugged into the device? an external mouse or anything like that?

Expert:  buckt85 replied 1 year ago.

Since you got stuck up in boot screen and unable to access your nextbook tablet. Unfortunately the only solution you can do is perform a factory reset in your tablet. Below is a list of steps to reset the device.

STEPS:

• First take off your battery and wait for a minute and place it back on

• After which you need to press/hold power+volume+home at the same time for a couple of seconds

• When the logo appears this is the time you will let go of the button

• A message will then pop up saying “factory default”

• Just click on the power button to select YES

• Then it will wipe all the factory settings and would reboot your phone

• Once it reboot it will switch off and switch on again

• Once it is switch on you will notice it doesn’t get stuck in the boot screen.

Expert:  buckt85 replied 1 year ago.

I am not able to close this without a rating. Are you able to close this ticket from your end?