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Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2072
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I just downloaded Windows 10 overnight. Unfortunately, the

Customer Question

I just downloaded Windows 10 overnight. Unfortunately, the program is not compatible with my vpn connection to my office, which is really vital to my business operation. Therefore, I want to get rid of Windows 10 immediately. Can you help?
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi Phyllis. My name is***** you for your question and the opportunity to assist.

To roll back to your previous version of Windows please follow these steps:

Click the Start button in the lower left corner (the 4-pane window icon)

and select Settings.

On the Settings page select Update & Security

From the vertical menu on the left select Recovery.

On the right side of the the screen, under "Go back to Windows X (your version of Windows)"

click Get Started and follow the prompts. (you'll be asked why you want to go back)

Please let me know if you need further assistance.

Expert:  Byron replied 1 year ago.

Hi Phyllis. Is everything working OK?