Hi Phyllis. My name is***** you for your question and the opportunity to assist.
To roll back to your previous version of Windows please follow these steps:
Click the Start button in the lower left corner (the 4-pane window icon)
and select Settings.
On the Settings page select Update & Security
From the vertical menu on the left select Recovery.
On the right side of the the screen, under "Go back to Windows X (your version of Windows)"
click Get Started and follow the prompts. (you'll be asked why you want to go back)
Please let me know if you need further assistance.
Hi Phyllis. Is everything working OK?