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Hello & Welcome to JustAnswer. May i connect with you remotely to do this for you? Thanks
Not right now, after i connect. I will need to connect, download and then key in the registration info.Do you want remote assistance?
I sent request for remote service. Please accept it then follow steps here to connect with me. Thanks
Remote service is optional. If you'd like to perform instructions yourself, then we can continue here in the question/answer mode with out the need to pay extra. You want to re-install Dragon on the new PC - right?
Do you have the dragon disc or was it purchased online? Thanks
What was the version of your dragon software and do you have the serial number for it?
We need to be exact with the serial number or we will just need to download versions 1 by 1, check the serial number and use the one it works with. There are lots of versions. Can you try and remember which one was it?
No unfortunately, serial number is ***** for activation. Let me check. Wait please
Do you have the machine finger print ?
It is used to activation and is located on the activation card. Do you have it?
That is the model number of the computer.
I need the machine finger print number + serial number (which has already been provided) to identify which one was it. OR can you get access to your old computer?
I am a technician from JustAnswer which is where you've asked this question. We are not dragon. Were you trying to reach dragon support?
Dragon may have access to assist you with it. BUT since i do not have enough information, that Dragon asks needed to identify it would be best to contact dragon directly. They do not assist via live chat (on phone and email only) The link to their support site is http://www.nuance.com/support/index.htm
Welcome. Let me know if you need further assistance. Thanks