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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have use this code about 5 time this week it will not work

Customer Question

I have use this code about 5 time this week it will not work
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What kind of code is it?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
IM-PLUS registration code
Expert:  Viet - Computer Tech replied 1 year ago.

Is the issue on the computer or on a tablet or on a smartphone, etc.?

Are you using AOL messenger or Yahoo messenger, etc.?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
computer and I use Verizon.net I never had this problem been use it for about 7 years
Expert:  Viet - Computer Tech replied 1 year ago.

What do you use IM-PLUS for? Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Is it IM+ Instant Messenger?

https://www.microsoft.com/en-us/store/apps/im-instant-messenger/9wzdncrfj0bd

Or what chat / messenger program do you use?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
I do not chat or messenger just inport may mail from Verizon.net . what the problem I just need a new code
Customer: replied 1 year ago.
send email
Expert:  Viet - Computer Tech replied 1 year ago.

Sorry, import mail from Verizon.net to what?

Where did you download the IM-PLUS program? What website?

Who gave you the code?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
incredmail you incredimail did
Expert:  Viet - Computer Tech replied 1 year ago.

Did you try to copy and paste the code (don't type)? Please let me know. Thank you.

Customer: replied 1 year ago.
This is getting out of hand getting upset about this it very simple get me a code I can use
Customer: replied 1 year ago.
I copy and past
Expert:  Viet - Computer Tech replied 1 year ago.

I'm sorry. I'm not affiliated with Incredimail or Verizon. I'm an independent computer tech. Please let me know if you'd still like me to help you; we guarantee our service, so don't worry.

Did you install the same Incredimail version you purchased previously? Thank you.

Customer: replied 1 year ago.
no good by
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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