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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35198
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I purchased Tech Support from a company named Tech Fix Now.

Customer Question

Hello, I purchased Tech Support from a company named Tech Fix Now. They said they were an authorized Tech Support group for Microsoft. Is that true ? They fixed an error which was called BSOD, or, Blue Screen of Death, with several error messages displayed and a phone number to call for Tech Support, which I did. Are they accredited for Microsoft Support ?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What was their phone number or website?

How did you get into contact with them?

What was the issue with your computer that you needed help?

I checked, and it looks like they are not affiliated with Microsoft, and they are not a legitimate tech support provider:

http://www.bbb.org/west-florida/business-reviews/computers-service-and-repair/tech-fix-now-in-treasure-island-fl-90108173

, and Microsoft has written an article about phone support scams at the website below:

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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